Cloudflare charge incorrect

[itqvuong]

What is the name of the domain?

.

What is the error number?

I received an incorrect charge

What is the issue you’re encountering

I use 2 cloudflare accounts, both of them stopped using paid service 4 months ago, but this month (September) suddenly Cloudflare charged both of my accounts (1 account 95usd and 1 account 130usd)

What steps have you taken to resolve the issue?

I’m trying to talk to support

Billing issues requre a Billing ticket with Support

01124343

In what area can we help you?

Refunds

What are the steps to reproduce the issue?

I want my money back

Screenshot of the error

[itqvuong]

[danselmo]

@itqvuong

What is the name of the domain?

.

What is the error number?

I received an incorrect charge

What is the issue you’re encountering

I use 2 cloudflare accounts, both of them stopped using paid service 4 months ago, but this month (September) suddenly Cloudflare charged both of my accounts (1 account 95usd and 1 account 130usd)

What steps have you taken to resolve the issue?

I’m trying to talk to support

Billing issues requre a Billing ticket with Support

01124343

In what area can we help you?

Refunds

What are the steps to reproduce the issue?

I want my money back

Screenshot of the error

Hi,

Thank you for contacting Cloudflare Support. My name is Daniel and I will be assisting you today.

We’ve provided an answer and solution in the case.

Thank you.