Cloudflare captcha not working on firefox

Website, Application, Performance Turnstile
1

What is the name of the domain?

What is the error number?

8c1636c0fd11313f

What is the issue you’re encountering

Infinity loop and can not authorize

What steps have you taken to resolve the issue?

Clear website settings, cache.
Refresh firefox.

What are the steps to reproduce the issue?

Just open some site with cloudflare captcha (ex: https://gitlab.com/users/sign_in)

Screenshot of the error

Screenshot 2024-09-11 at 11-27-33 Just a moment.png
Screenshot 2024-09-11 at 11-27-33 Just a moment.png960×236 4.26 KB

2

Hi @zlatin.hristov

What version of Firefox are you using? Do you have any plugins that maybe causing issues with Turnstile? If you try on a private browser or disabling plugins, do you still face the same issue?

3

Hi @bujangnim
My firefox is version 130.0.1 (64-bit).
Now, at least at gitlab.com I don’t have any problem, turnstile is working like charm.
Maybe my firefox was updated, maybe some of the plugins (uBlock+, Tempermonkey, etc).
Thanks again!

4

I have same issue with both Google Chrome (Version 131.0.6778.86 (Officiel version) (64-bit)) and Microsoft Edge (Version 130.0.2849.80 (Officielt build) (64-bit)).
It is so annoying that I can’t enter a few internet pages, like Et øjeblik … (link from email), support-dk.sodastream.com
Ray ID: 8ec39d45d9cbf5cb (changes every time I mark the “Verify you’re human” box).
This is SOOO annoying - what is the issue? I saw a post from March 2023 about the same, why is it still not fixed?