Cloudflare canceled my pro plan subscription

Hello, i paid for pro plan sunday but i don’t understand this in my mail box:

Your Plan is ending.

Your subscription ******.com to the Cloudflare Pro Plan plan will end now (14th of November) (SUB-059BEA9).


Your Plan is ending.

I have tried to contact the support but not response…

Hello warnaud. This sounds like a bug on our side. We’ll keep you updated on what we find via the support ticket you filed. Sorry for the trouble! Otto