Cloudflare bug? CF redirects my "A records" to my older server's IP

[cf-scott]

Hi there!

I’m sorry about the DNS trouble. It sounds like you were previously using a SaaS provider similar to this FAQ:

FAQ: Having difficulties transferring domain to Shopify

If you are attempting to onboard onto Shopify and find you are blocked from doing so, it may be that this stems from your having used another SaaS platform in the past that also made use of Cloudflare. Here are the steps to unblock yourself: Reach out to your prior SaaS platform and ask them to remove your domain from their systems. If #1 is not successful, please open up a support ticket with Shopify asking them to open up a support ticket with Cloudflare to remove your domain from your prio…

The end result is your domain will still route to the old provider when the record is Proxied.

If those steps don’t work, please open a ticket via the dashboard or support AT cloudflare DOT com and let us know which domain you’re having issue with.