Cloudflare Blocking re Captcha V3

Website, Application, Performance DNS & Network
1

Everything had been working fine but now Cloudflare seems to be blocking ReCaptcha on my website preventing elementor forms from being submitted with a connection to recaptcha error. If I go to development mode, then everything works fine again. This is actually now happening only on all my websites using Cloudflare. The non-Cloudflare websites seem to work fine.

Is there a rule set I can enter? Specifically what would it be?
And yes I tried turnstiles plugin for wordpress but it has way too many bugs at this stage.

2

Are you restoring visitor IPs?

3

Not sure how that is done - on Cloudflare? on server?

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Documented here, Restoring original visitor IPs · Cloudflare Support docs

5

Thank you
Will see if this works! Appreciate the help

1 Like
6

The other thing to investigate is if you’re blocking elementor. My theory was elementor forgot I’m user 123 because my IP is not restored and hence I get the challenge again. It could be simply that the elementor IP is being blocked, you should be able to see that in your firewall activity logs, https://dash.cloudflare.com/?to=/:account/:zone/firewall. If so, you’d create a rule to allow those IP via the cf dash. That is probably an easier approach and may be worth investigating first.

7

I had actually done that before psoting to this forum. I create rules to allow for Wordpress and Elementor.

1 Like
8

So, I verified all the rule sets with elementor tech and I have them correct.
I also verified that Wordpress rules were also correct.
I followed the article for doing restoring Ip’s using mod_remoteip
AND…
one minute it works
and gthen the next captcha says it cannot connect

I am at a complete loss now.

1 Like
9

Let’s try to rule out the firewall by temporarily disabling the Firewall in the Cloudflare Dashboard. Navigate to Firewall > Settings > Firewall settings > Security Level, then set it to “Essentially Off.” This is not a permanent solution, but it will help figure out if the Firewall is the cause of the issue.

10

So with CF firewall set to essentially off, I am still getting “Can not connect to the reCAPTCHA server (0).”

I have also checked the origin server mode sec rules/tools and the CSF firewall on the server, but it is not showing any incidents.

11

Did what I should have done initially, :search:

https://community.cloudflare.com/search?expanded=true&q=elementor

Some ideas in those threads, but you’re not running APO so I suspect it is something with the wordpress configuration, similar issue reported on a wordpress site

12

Will check the article out. this is a shared server and I have another site using elementor, CF and Captcha and it is NOT having any issues. So weird

1 Like
13

oh yes, that does make it tricky

Is it the same version of elementor and are cache settings in cf the same?

14

So I have CF rules as follows (just omitting site url here)
Disable Security, Cache Level: Bypass, Disable Performance for
/xmlrpc.php
URL/?elementor_library=
URL/elementor
URL/wp-admin/*
URL/quote-list/*

I also have white listed the server IP as well as the dedicated website IP

15

Yes, settings are identical

16

So on the site that is having the issue -
If I send the form and get the connection error and try again the connection error continues
If I leave the form for 15 minutes and try again it goes through
So some weird time out or reset period?

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