CloudFlare Blocking Legitmate Visitor... How to Restore?

I have a visitor who is attempting to access a site I have behind Cloudflare and they are getting the “Sorry you have been blocked” page when accessing the site. They’ve sent me the Ray ID they’re receiving, but I don’t know how to go about unblocking them…

Hello!

With the RayID, you can check which service is blocking their traffic:

You can then add exception/WAF rules or IP access rules to allow those traffic.

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