We have an Ubuntu VPS on the IP 126.96.36.199 and we use Cloudflare on most of our sub-domains, we have apps such as Gitlab, Grafana or Strapi.
When they all connect to each other through domain, they give error because Cloudflare blocked our IP and it’s returning the WAF captcha internally. This is also happening with external SSO providers such as Jumpcloud and they use Cloudflare for their OAuth provider.
Since our IP is blocked by Cloudflare globally, we’re failing to login to the mentioned apps with Jumpcloud because of the captcha. We contacted their enterprise support but they said we need to contact Cloudflare about it.
Cloudflare blocked our IP globally and we even had to allowlist it in our WAF settings. I never seen this issue happen until yesterday.
In attach you will see an image where our Gitlab SSO fails to login to Jumpcloud because it returned a Cloudflare captcha page as response. I will also attach an image showing our Security blocking our IP and how it says it has a “bad score”, before we allowlisted it.
Please help us out.