Cloudflare Billing Issues

Jan 20, 13:11 UTC
Resolved - This incident has been resolved.

Jan 20, 13:01 UTC
Update - Cloudflare has resolved the issue affecting the ordering platform. At this time transactions should be processing normally for existing customers and new customer signups.

Jan 20, 12:59 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Jan 20, 12:50 UTC
Identified - Cloudflare has identified the issue and we are actively restoring service. At this point, most customers should be able to process transactions normally.

Jan 20, 08:30 UTC
Investigating - Cloudflare is experiencing problems in processing changes through our billing subscription services. Customers might experience errors when adding, editing or removing subscriptions or plan levels. All other services are operating normally.

We will provide an update once billing subscription services return to normal.


This is a companion discussion topic for the original entry at https://www.cloudflarestatus.com/incidents/9mgqk864fnhz

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