Cloudflare account with usurped address mail

Hi
Someone can tell us where whe can report a cloudflare account that use one of our (legit) email address (we receive cloudflare messages that are not for us).
-> we cannot report to website or website hosting, they put online “illegal” pharmacy
-> procedure to take control of the account fails (to delete this account)
-> we need cloudflare support.
Thank you.

https://www.cloudflare.com/abuse/

If you are receiving the emails, then you could reset the password…

Sorry Michael, usurpation identity is NOT a case allowed in Abuse Section.

And no chance, the reset IS NOT functional
(may be because our IP address are fully different of the usurpator. ?)

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