My bad, it was just a single week (and admittedly the ticket isn’t related to this issue, it was a caching ticket: 2069145 ) I was just saying it seems like support are snowed under at the moment so hoping I can solve this here instead.
Yeah it’s not that - all the applications use the same user group and rules. His email address is just another email address in the group. This worked perfectly until we hit 6 users, so I’m inclined to think it’s because we’re on the legacy plan and it’s not fully upgraded us.
I can’t revoke his tokens either (even though he has none) and just get an error in the dashboard
@sdayman do you know anyone at Cloudflare who can take a look at this? Matt’s our CTO and completely locked out of our application’s support tools until we get this resolved. I’m not sure if we’re on the wrong plan (if we are, why do other logins work?). It seems broken to me with the 500s from the app when we try to revoke tokens.