Cloudflare Access login code emails have stopped coming through

Zero Trust Access
1

I have been using Cloudflare Access daily and now I cannot sign in because I have stopped receiving the
Cloudflare Access login code emails. Can you suggest things I can check to debug the issue?

2

I do not see your email on the suppression list but went through the removal process as a justincase, I do show the emails as being delivered, please ensure the following addresses are on the allowlist at your origin mail server: [email protected] and [email protected].

Let us know if that helps at all and we can go from there. Sorry for the issues.

1 Like
3

Thanks for responding. I did receive a single login email from Cloudflare yesterday (long delayed from my attempted login, so I missed it), and none since. There are no Cloudflare emails in my email junk folder, so best I can tell they are not being filtered out, and I have no emails from Cloudflare in my inbox.

At this point I don’t know what else I can check.

Terry

4

It is now magically working. I suspect there was a fix made recently?

Terry

5

No, but sometimes even though I do not see a bounce, this step seems to make a difference

I do not know why, it may just be a timing issue but am delighted something worked! Let us know if you run into issues again, we’re always here.

6

Hi, the problem mentioned above has reoccurred, about one month since the last time: For the past several days I have been unable to get a login email from cloudflareaccess.com. Again, there are no Cloudflare emails in my email junk folder, so best I can tell they are not being filtered out. Can you suggest anything I can do to correct the problem? Thanks.

7

Since yesterday, for me it takes over 10 minutes to get the access code in my email and by the time the email comes the session is not valid any more. I can’t sign in :frowning: