Cloudflare Access Email 2FA Token Cookie Issue

We use Cloudflare Access over a restricted url for staff access.

I have both Mac and PC users using Chrome who are using the normal browser mode (not private or incognito and not blocking first party cookies) having to go through the Cloudflare Access 2FA a few times a day even though the expiration of the session is 24 hours.

Is there a reason why this is happening?

Sorry I didn’t read properly your initial message :sweat_smile:.

Hmm, that’s odd. Does the browser still have the cookie and Cloudflare invalidates it before the 24 hours?

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I personally didn’t experienced the issue but I have at least four staff who get re-prompted to do the email 2FA a few times in a day. Wasn’t able to check their cookie as the complaints just came yesterday.