Hi there,
the domain hera-ws.com should be pointing on a IP of www.canva.com 103.169.142.0. But I’m getting a 1000 Error.
I’ve seen canva.com is as well on cloudflare. Is that a problem?
Hi,
Thank you for reaching out to us.
Error 1000 indicates that your DNS is pointing to an IP address that is not allowed. Since Canva is also using Cloudflare, you cannot point your domain directly to an IP that is on Cloudflare’s network. Instead, you should point your domain to the IP address provided by your hosting service.
Additionally, you may also refer to our documentation here for more information regarding this: Troubleshooting Cloudflare 1XXX errors · Cloudflare Support docs
I hope this helps. Please let us know if you need further assistance.
Hi Lili,
thanks for getting back!
The hosting service is Canva. I’ve registered the domain on Cloudflare and wanted zu use Canva as the webserver. So this combination is no possible in cloudflare? So I would move the domain to an other registrar. Or is there any possibility with a proxy or something?