[Cloudflare - 01474575] Shopify and Cloudflare proxy error

What is the name of the domain?

www.mecturing.in

What is the error number?

403 cloudflare

What is the error message?

forbidden cloudflare

What is the issue you’re encountering

I am writing to request assistance regarding my domain www.mecturing.in. I have recently shifted my website hosting from Hostinger (WordPress) to Shopify. However, after this transition, I am encountering a 403 Forbidden error on the domain. Upon investigation, it appears that Cloudflare is still active for my domain, which is likely causing conflicts with SSL and DNS settings on Shopify. I was advised to disable or remove Cloudflare for this domain. Unfortunately, I do not know which Cloudflare account (email) was used to set up the domain initially, possibly due to automatic integration through my previous hosting provider (Hostinger). I no longer have access to that integration panel. I request your help to: Identify the Cloudflare account associated with www.mecturing.in. Disable or remove the domain from that Cloudflare account.

I don’t see that zone (domain) active in any cloudflare accounts.

Can you share more details for that assumption?

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