Cloudfare is blocking emails from my domain after configuring website - HELP!

Website, Application, Performance
1

What is the name of the domain?

velourfog.com

What is the error number?

1

What is the error message?

mailbox unknown

What is the issue you’re encountering

cannot send or receive emails with new mailboxes added to website host platform

What steps have you taken to resolve the issue?

called reg-123 who told me to get Cloudflare to amend DNS & A records

This needs to be added to MX & A records -

MX records
Priority: 0
Host name: @
Points to value: mail.velourfog.com
A records
Host name: mail
Points to value: 92.205.14.172

What are the steps to reproduce the issue?

re-sending an email

2

The DNS records you’re mentioning has already been configured properly.

What exact error code(s)/message(s) do you see?

3

Hmm. So both MX records and A records are as the guy gave to me ?
error msg whilst trying to set up a mail client is We couldnt log on to the incoming (IMAP) server. Please check yoiu email address and password & try again.

The email & passwords have been double checked. I tried the reg-123 webmail client and it did actually send an email. I thought problem was resolved but when i sent a response email it came back with undelivered

4

There should be some important detail in the mail that came back than just “undelivered”.

Can you share the full non-delivery report? The should be some error message/code in there that will help with troubleshooting the issue.

5

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