Clicking SSL > ACM produces API error

What is the name of the domain?

What is the error number?

clicking ACM produces this API error: API Request Failed: GET /api/v4/zones/99cf25e

What is the error message?

API Request Failed: GET /api/v4/zones/99cf25e3fd7648ec5b071c828e14d792/settings/ssl_automatic_mode (undefined)

What is the issue you’re encountering

get error when i am visiting SSL for swishbasketballacademy.com

What steps have you taken to resolve the issue?

nothing

May I ask have you tried using a different Web browser, or Incognito mode (Private window)? Does the same error appear over again? :thinking:

yes, same issue on other browsers.

1 Like

Thank you for feedback. I might need a bit assistance.

Kindly, could you create an Account ticket and share your ticket number here with us so we could escalate this further? You can open an Account ticket here, https://dash.cloudflare.com/?to=/:account/support.

Please, do follow the instructions how to generate a HAR output and share it on the ticket as well:

Can you try to opt out the SSL mode by using the API and let us know see if that resolve the issue that you’re facing.

curl --request PATCH
–url https://api.cloudflare.com/client/v4/zones/<ZONE_ID>/settings/ssl_automatic_mode
–header ‘Authorization: Bearer <CF_API_TOKEN>’
–header ‘Content-Type: application/json’
–data ‘{“value”:“custom”}’

1 Like

this worked! Thanks

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