Chinese user cannot connect via phone, but PC is fine

Because of Chinese network is special, I curious that the Zero Trust was banned by Chinese Great Wall. But my PC’s Zero Trust is still running, should I subscribe paid service? Is there any particular reason by your end? Hope get response, will be appreciate!

As usual with GFW and shared IPs, it might sometimes work and sometimes not depending on what IP ends up in use. You can’t make it guaranteed to work in China without Enterprise plan.