China cannot display the CAPTCHA of the cloudflare login page

[devon8908]

Google is not supported in China, causing CAPTCHA to be unable to display, so it is impossible to log in to Cloudflare. What should I do?

[sandro]

Lets join forces to get rid of Google on Cloudflare -> Could Cloudflare consider an alternative to reCAPTCHA?

[OliverGrant]

@devon8908,

Is this logging into your Cloudflare account or is this captcha on your website presented to a visitor?

-OG

[sandro]

See the linked thread, it is all about the signin.

[OliverGrant]

@sandro,

Just trying to confirm that because for your own site when a user from China is presented with a captcha they should get one from Baidu instead of Google. So was just trying to confirm this was a login to Cloudflare dashboard issue… it probably doesn’t use the same logic.

-OG

[devon8908]

it’s logging into your Cloudflare account, not website presented to a visitor.

I can’t even manage my account.

[devon8908]

it’s logging into your Cloudflare account, not website presented to a visitor.

[simon]

@devon8908 We don’t serve reCAPTCHA on the dashboard to Chinese visitors, so something sounds unusual here.

Can you capture a HAR file ( https://support.cloudflare.com/hc/en-us/articles/203118044-How-do-I-generate-a-HAR-file- ) and a screenshot and also confirm what country code you see next to loc= on https://Cloudflare.com/cdn-cgi/trace from the same browser/connection when you see the issue?