Checking correct DNS records

Website, Application, Performance DNS & Network
1

Hi guys

I need to make sure my DNS records are the same. My site is hosted with Cloudflare, but there is a connectivity error somewhere and I need to check I have all the DNS records correct.

Where can I find exactly which DNS records I need for my website? (I assume its the same for every website)…

My domain was purchased through namecheap (but nameservers point to cloudflare)…

My website: www.realmanagementdynamics.com

I was told by Kajabi that I need to add:
Cname: www ssl.kajbi.com BUT when I try to add this it says it already exists (which I cannot find that it exists anywhere)… error code 81053

Any help you can give me would be really appreciated.

Thanks

Duraid

3

You need to ask your host.

It means you already have an A, AAAA or CNAME record for www already.

You can show a screenshot of your DNS records if you still have problems.

4

If you already have entered the www CNAME as requested, you currently have it set to :orange: proxied. You need to switch it to DNS Only so that Kajabi can find it.

When you proxy a CNAME on Cloudflare, it is published as A and AAAA records of the Cloudflare proxy. That means a service that is looking for a :orange: proxied CNAME will be unable to find it. Hence the need to set the CNAME to :grey: DNS Only.

5

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.