Hello!
I can not login via my second account on Cloudflare (I have paid plan) I see «Check your email and enter the token»
There are no letters from you, I checked all the folders. I also checked the spam folder. The password does not allow me to reset it either, since I do not receive emails. What should I do?
There is no way for me to contact technical support, although I have a paid plan, since I cannot log into my account. Wow. You have to write a request here from another account.
If you have login issues, complete the form here for assistance, https://dash.cloudflare.com/login-help. It may be able to automatically resolve your issue and if not will allow you to contact support.
Note that this form only works when logged out.
" Login Help
Please check the account email provided for a confirmation link. Once your email has been confirmed, your ticket will be submitted."
Again, I haven’t received any letters from Cloudflare ((( Emails from other addresses arrive without problems, I checked.
Did you proceed through that form when emails did not arrive and open a ticket or did it at least give you a ticket nunber? It should let you open a ticket through login-help if you don’t receive the email.
I have ticket 3005810. But you close it and don’t offer any solution. Once again I have a paid tariff. The computer I log in from has not changed. Just some kind of nightmare, maybe because Halloween is coming soon
I received the following response from Mail_ru support:
“Contact the sending site’s support team and ask them to provide:
— full text of the letter non-delivery report;
— or the full log of the SMTP session of sending a letter by the sender’s mail server to your address”
Can you provide this for me?
Cloudflare send me to solve the problem to Mail_ru, and they send me to Cloudflare. Vicious circle!
I see the agent replied on that ticket and the emails are being delivered.
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