Chatbot in website not working while using cloudflare

General
1

What is the name of the domain?

giftgujarat.com

What is the issue you’re encountering

chatbot in website not working while using cloudflare

What are the steps to reproduce the issue?

when we open website, it should display chatbot in bottom right corner

2

Currently, your site is not on CF. won’t be able to reproduce that error. Apart from that too, the page itself doesn’t load. You need to fix root issues before onboarding CF.

3

sorry, I posted wrong domain name.

The correct domain is https://www.giftgujarat.in/

5

I am also facing the same issue , kindly let me know the solution about it if it’s possible.

6

I see the presence of the script:

<script async="" id="smatbot-chatbot-load" type="text/javascript">var chatbot_id=11110;!function(){var t,e,a=document,s="smatbot-chatbot";a.getElementById(s)||(t=a.createElement("script"),t.id=s,t.type="text/javascript",t.src="https://smatbot.s3.amazonaws.com/files/smatbot_plugin.js.gz",e=a.getElementsByTagName("script")[0],e.parentNode.insertBefore(t,e))}()</script>

You probably have enabled CSP. You may try allowing external JS in CSP:

Content-Security-Policy: script-src 'self' https://smatbot.s3.amazonaws.com;

Good luck!

7

It is already added at server end.

Let me know how to add it in Cloudflare.