Cloudflare has acknowledged that the $50 charge on my invoice was a mistake, but I noticed I was still charged $10 despite my plan being listed as Free. Could you please explain the reason for this charge?
I’m writing to follow up on Case #01535677. I understand the issue has been escalated, but I haven’t received any updates from the assigned specialist for quite a while.
If possible, could you please help check on the status of the case or kindly remind the specialist to provide an update?