Charge 2x and no way to cancel-

What is the name of the domain?

derekdeanephotography.co.uk

What is the issue you’re encountering

being charged twice and support not responding

What steps have you taken to resolve the issue?

submitted ticket and no resposnse

Billing issues requre a Billing ticket with Support

01346767

In what area can we help you?

Cancelations

also i was tricked to put in my credit card number, when i tried to transfer my domain away - it said 0 transfer fee - but then the fine print said it will be charge a year, i think that is a wicked way of siphone money from honest customer, i regreted to have trusted my colleague into paying to your company, and I will advice everyone that is looking for URL host stop doing that with you

Thank you for providing the case number. The case are currently in the billing queue, and our billing team will provide an update as soon as possible

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