Changing name servers crashes my site

What is the name of the domain?

realconnectionshub.com

What is the error number?

No error number - site just crashes

What is the error message?

None

What is the issue you’re encountering

When I change my name servers, my site crashes

What steps have you taken to resolve the issue?

Change name servers back to original setting

What feature, service or problem is this related to?

DNS records

What does this mean?

1 Like

It means that when I change my name servers, my site crashes. It shuts down…kaput! Nothing to see. No pages show. It just seems gone!

What SSL mode are you currently using on Cloudflare? It should be Full (Strict).

Also, can you change the nameservers back to Cloudflare, but keep the DNS records in DNS-Only mode for now?

Can’t set SSL to Full in the free version. I am trying to see if this will work for me before paying for a subscription.
Where would I set DNS to DNS-Only - on Cloudflare or at my registrar?

Correction: I just set SSL to Full (Strict). I had tried to set it to **Strict (SSL-Only Origin Pull).

On Cloudflare.

A record - @(root) - mydomain.com…correct?

All DNS records should be the same as on your current DNS servers before you switch them.

An A record points to your server’s IP address, not to a name. Or what is the question?

Okay, but do I create an “A” record, using “@” for the root, pointing to my IP address (67.227.152.74)(entered in the IPv4 box)?

Yes, exactly. @ is just a shortcut instead of writing your full domain.

Thanks. I have to run out for a few hours but will test the name servers with these settings applied later.

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