Changing My Nameservers

[daymaydreams]

I added a new website to my Cloudflare account. The domain is hosted via BlueHost. I asked BlueHost to change my nameservers to my Cloudflare nameservers. I even took a screenshot (from my Cloudflare account) of the nameservers and sent them to BlueHost Support. They told me they had changed the nameservers and it would take up to 48 hours to propagate my DNS. It has been 5 days and counting and my DNS has not been propagated. I contacted BlueHost again, and they said I should contact Cloudflare because they are getting an error message, and for me to make sure I gave them the correct nameservers (which I took a screenshot directly from Cloudflare’s website). I am stuck and need to get my DNS propagated. Any assistance will be appreciated. I gave BlueHost the name(s) of both the nameservers from my Cloudflare DNS page. Bluehost says they are receiving the following error message - “Nameserver______ does not exist and cannot be created”

Thank you for your help.

[epic.network]

If you can share your domain name, the Community can provide you with more specific answers. Meanwhile here is a link to a relevant support guide from Bluehost and a Community #tutorial from Cloudflare.

bluehost knowledge base
How to Change Your Name Servers

Step 1: Adding your domain to Cloudflare

This tutorial covers creating a Cloudflare account, adding a domain, changing nameservers and checking imported DNS records. Sign up Go to dash.cloudflare.com/sign-up, enter your Email and create a password, read the terms and notices and click ‘Create Account’ [Sign-Up Page] Add site Enter your domain. This has to be your actual domain (e.g. mydomain.com or mydomain.co.uk) and must not include any domain specific hostnames (e.g. www.mydomain.com or similar). Furthermore the domain has to …

[daymaydreams]

How do I share links? This message box does not allow me to post my domain name (it says it’s a link)??

[neiljay]

@daymaydreams Use Preformatted text or press ctrl+E

[daymaydreams]

my domain is digitaldream-hub.comPreformatted text

[oshariff]

Hi @daymaydreams,

https://dnsviz.net/d/digitaldream-hub.com/dnssec/

Can you check this out with your Registrar?

Blockquote
Domain Name: DIGITALDREAM-HUB.COM
Registry Domain ID: 2774962031_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.fastdomain.com
Registrar URL: http://www.fastdomain.com
Updated Date: 2023-05-08T15:07:47Z
Creation Date: 2023-04-22T16:26:43Z
Registry Expiry Date: 2024-04-22T16:26:43Z
Registrar: FastDomain Inc.
Registrar IANA ID: 1154
Registrar Abuse Contact Email:
Registrar Abuse Contact Phone:
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Name Server: JUNE.NS.CLOUDFLARE.COM
Name Server: KHALID.NS.CLOUDFLARE.COM
DNSSEC: unsigned
URL of the ICANN Whois Inaccuracy Complaint Form: Submitting a Complaint to ICANN Contractual Compliance - ICANN

Last update of whois database: 2023-05-10T02:57:15Z <<<

[daymaydreams]

Please explain what is meant by my registrar - Where/how will I find that?

[epic.network]

Your whois shows Fast Domains as your registrar. It is usually the party you paid for your domain, although it is possible to purchase from a reseller. Do you know where you bought your domain? That wild be the best place to start.

[daymaydreams]

I can’t seem to remember. I think I bought it through Bluehost - I’ll check with them.

Thank you epic.network (and the entire Cloudflare community)