Changing DNS SERVERS of www.smartsuriname.sr

What is the name of the domain?

www.smartsuriname.sr

What is the issue you’re encountering

dns name servers must be update

What steps have you taken to resolve the issue?

from the domain www.smartsuriname.sr please change the domain name servers to
ns8363.hostgator.com
ns8364.hostgator.com

What feature, service or problem is this related to?

Nameservers

What are the steps to reproduce the issue?

from the domain www.smartsuriname.sr please change the domain name servers to
ns8363.hostgator.com
ns8364.hostgator.com

1 Like

Based on a whois smartsuriname.sr query, it does not look like the domain is registered with Cloudflare.

You should identify who your registrar is, and contact them for instructions on how to set the nameservers to that of Hostgator.

What is the name of the domain?

www.smartsuriname.sr

What is the error number?

eror 404 SSL certificate error, DNS server must be change to dns1: ns8363.hostgator.com and dns2: ns8364.hostgator.com

What is the issue you’re encountering

cant access website

What steps have you taken to resolve the issue?

from the domain www.smartsuriname.sr please change the domain name servers to
ns8363.hostgator.com
ns8364.hostgator.com

What feature, service or problem is this related to?

Nameservers

I responded here:

As @arun mentioned above, if you want to change your domain’s nameservers to Hostgator, go to your registrar – where you purchased the domain from – to make the change. Cloudflare does not control this.

Note that doing this will disconnect your site from Cloudflare completely, and your can no longer benefit from any of the security and performance services Cloudflare offers.

In most cases you don’t need to change nameservers at all. You can keep the Cloudflare nameservers and point DNS records to your Hostgator server’s IP address (you can find this in your Hostgator cPanel).

The site www.smartsuriname.sr does give 404 error message and hostgator told me it is not pointing to their dns servers because they also try to have the SSL certificate fixed, but still have the issue, They already pointed out the dns records,

check at www.smartsuriname.sr

What todo next ?

I see that both the root domain and the www subdomain point to a specific IP address. Can you reach out to HostGator and ask if that’s all that you need to do for the SSL to be provisioned at their end? It is not entirely necessary to change name servers from Cloudflare to HostGator, as @GeorgeAppiah mentioned above.

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