2 days ago, we received an email from Cloudserver support that we should change our nameservers to the 2 Cloudflare nameservers, and delete all other nameservers that were previously listed there.
We did that and now our website has been offline for 2 days and counting. We have also lost FTP access, etc.
When I contacted Godaddy support (where we are hosted), they say that it is still propogating and we should just wait, but it seems weird that we are still down after more than 2 days.
Can anyone shed some light on this please?
Thanks for your help
So nameserver updates
can take that long. Usually they complete faster but it is possible that they are still propagating.
Can you share the domain here so we can take a look and confirm if that is/is not the case?
DNS Checker - DNS Check Propagation Tool it should be switched over to the new NS now.
Do you have an A or
CNAME record at
www.biikee.app on the Cloudflare dashboard?
I just checked the Cloudflare dashboard and under DNS management, I can see one “A” listing and 4 “
Is that a good thing…?
If that’s been imported so, no issue. As of now, I see your site is functioning.
When I go to www.biikee.app I still see the white site index page…are you saying the site is live for you?
Yes it is. Isn’t it though?
I’m seeing an empty Apache index page that indicates that it is being served from port 80 despite the connection to Cloudflare being made using TLS on port 443. This suggests that the SSL mode is set to Flexible, which is a
Bad Thing™. Using Full (Strict) is much safer.
Was the site working correctly with SSL before introducing Cloudflare?
What happens when you
How about the other question?
“What happens when you pause Cloudflare”
When I pause Cloudflare, our site becomes instantly live again…
Facing the same problem…Has your issue been resolved???
We have to be missing some key piece of the puzzle here.
Who is Cloudserver support that you mentioned in your original post? Where you referring to Cloudflare or is there a third party by that name?
Have you used another third party who may have used Cloudflare services that you might not have been aware of? If that is possible, you might be seeing their server when Cloudflare is active.
Cloudflare for SaaS is a product aimed at providers of web applications to allow the provider to use Cloudflare’s features on their customers’ custom domains. This means the provider can manage the SSL/TLS certificates, custom hostname and security and performance settings with Cloudflare. If your provider uses Cloudflare for SaaS, you will be unable to control settings like Firewall, Page Rules and SSL/TLS for the hostnames they control.
What happens when you move provider?
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