Changed domain name

Hi I changed my domain name but kept the old one to redirect to the new. It seems to work fine but when I try to activate cloudflare though siteground for the new domain I get the error Failed to activate Cloudflare for domain . Cloudflare is already activated for this domain under a different account. I’m guessing thats because the old domain is set up under my account but not sure. Should I delete the old domain from cloudflare and then try to activate the new again or is this issue related to something else?

Cloudflare treats domains completely separately. So it’s something else.

Have you used this new account before? If it’s in your account here, you won’t be able to add it at Siteground as well.

If you need more assistance, please post the domain name, or open a ticket.

To contact Cloudflare Customer Support, login & go to and select get more help. If you receive an automatic response that does not help you, please reply and indicate you need more help.

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