Change Shopify DNS record to proxied

Website, Application, Performance DNS & Network
1

What is the name of the domain?

What is the error message?

target shops.myshopify.com is not allowed for a proxied record.

What is the issue you’re encountering

set the record to be Proxied so the O2O feature is active

What steps have you taken to resolve the issue?

Could you contact Cloudflare support so they can help you set the record to be Proxied so the O2O feature is active, as described in this documentation? This action might need to be done on their side.
—> Shopify · Cloudflare for Platforms docs

What feature, service or problem is this related to?

DNS records

Screenshot of the error

dns.png

2

You’ll need to raise a support ticket to ask for Shopify O2O to be enabled for your zone. Sometimes a passing staff member may see your post and enable for you, otherwise a ticket is needed.

3

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.