Hallo,
we want to change our Cloudflare Stream Package to Creator Bundle from Starter Bundle.
Under Subscription we can only upgrade the minutes and space.
How can we change?
Yours
1 Like
I would also be very interested. I currently only have the “Cloudflare Stream” package, but I also need “Cloudflare Images”. I would therefore like to take out the “Starter Package”. But apparently I can only take out this if I cancel “Cloudflare Stream” beforehand and let it expire completely… i.e. my videos will then all be deleted? or I now have to wait half a month until I can book “Cloudflare Images” at the earliest…
Are there any solutions here?
Did you ever get this resolved? I have the same problem - I have over 35,000mins stored and want the price break!
One use had the luck that some one form @sgoncalves Cloundflare has done a reaction.
I have still the same problem that I can’t upgrade to creator bundle.
Can pls somebody help me?
Yours
my ticket number:
2987743
no reaction form the support
What is the name of the domain?
Cloudflare Stream
Type
Live Streaming
What is the issue you’re encountering
Attempted to upgrade myself
What steps have you taken to resolve the issue?
Contact Support
Contact Community Change Cloudflare Stream Plan - #5 by contech
Last month 314,034 Streaming Minutes
What are the steps to reproduce the issue?
Try to Upgrade the Package to Creator Bundle