I’m piloting the RDP via Argo Tunnel with our organization to improve RDP functionality. It’s been working fairly well thus far but ran into an issue recently and I’m not sure what to do.
While piloting the program, I’m using the One-Time Pin authentication method (which has worked fine). Recently, a user tried connecting via Windows RDC and when the browser window opened to prompt for the email to send the pin, they accidentally closed the browser.
Now, when they try running RDC, it’s stuck at “Configuring remote session”. No browser window opens and there is no error info. It’s like the session verification process is stuck because the browser was closed the first time. Is there some way to completely reset the session/authentication process to get the browser to open successfully?