Hello,
Since I have started CF, all of my customer payments are always in pending state eventough they make the payment. I am using payment method called payU. I have spoke with PayU about it and they told me to add some IP adresses to CF which I don’t know how.
When I turned off the proxy, it works as well. I don’t if I should leave turned off.
So could you please help me to do it ? .
Beside everything, how can I send email to CF ? Couldn’t find any info/
Regards
Were you able to resolve this @gardenia.emails?
Hello cloonan,
Nope. I have sent email to CF as well but no reply. My customer are not receving any email regarding to their order because of their payments are always in pending state. I don’t know how to solve this problem. Should I turn off the proxy ?
Looking for your help.
Regards
This is email PayU sent me
Adding the PayU IP to the list of trusted IP addresses provided in our technical documentation:
http://developers.payu.com/pl/restapi.html#notifications
Information on this can be found at:
https://support.cloudflare.com/hc/en-us/articles/200170006-Do-I-need-to-whitelist-my-server-IPs-
If necessary you can also disable the user-agent header verification: Firewall app → Web Application Firewall.
More information: https://support.cloudflare.com/hc/en-us/articles/200170086-What-does-the-Browser-Integrity-Check-do-
Regards
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