Certificate unavailable and no option to reinstate

[hrishikesh.joshi]

What is the name of the domain?

socialind.com

What is the error message?

ERR_SSL_VERSION_OR_CIPHER_MISMATCH

What is the issue you’re encountering

certificate for socialind.com has been removed and I am not seeing any option to reinstate it

What steps have you taken to resolve the issue?

My universal certificate has been revoked, now my website is not accessible and users are getting error ERR_SSL_VERSION_OR_CIPHER_MISMATCH

Was the site working with SSL prior to adding it to Cloudflare?

Yes

What is the current SSL/TLS setting?

Full

What are the steps to reproduce the issue?

Visit website in browser

Screenshot of the error

[ncormier]

Since you are not seeing any certificates listed under Edge Certificates, could you confirm that you have Universal SSL enabled for your domain?

It’s at the bottom of the Edge Certificates section, if it is disabled it will say Enable Universal SSL. In checking on my end it looks like it is disabled.