Certificate not trusted

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What is the domain name?

Have you searched for an answer?

Please share your search results url:

When you tested your domain, what were the results?

Describe the issue you are having:
On mobile Chrome and only on certain devices, the SSL certificate is not trusted

What error message or number are you receiving?

What steps have you taken to resolve the issue?

Was the site working with SSL prior to adding it to Cloudflare?
only used cloudflare

What are the steps to reproduce the error:

  1. Access the domain on mobile chrome

Have you tried from another browser and/or incognito mode?
Firefox mobile does not give the issue, it appears to be only chrome related

Please attach a screenshot of the error:


Are you able to disable and re-enable Universal SSL on the website (after waiting a minute or so) under SSL/TLS > Edge Certificates? This should help issue a fresh certificate.

1 Like

The classic “turn it off and on again” never fails to work!

Thanks a lot @erisa-cf


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