Certificate name mismatch

Security
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#1

I have constant issues accessing website as it redirects to https. How can I renew the free Cloudflare certificate?

Most webbrowser won’t open my site and I loose business

Firefox - “Your connection is not secure”
Google Chrome - “Your connection is not private”

This feedback I get from the test at https://www.ssllabs.com/ssltest/index.html

Alternative names *.websitehostserver.net websitehostserver.net MISMATCH

Certificate name mismatch
Try these other domain names (extracted from the certificates):

I cant post domain adult content

#2

Without the domain name, there’s not much we can do other than recommend you open a ticket. First, login to Cloudflare and then contact Cloudflare Support.
If you want to take a stab at fixing it, go to your SSL/TLS settings page and scroll to the very bottom.

Click “Disable Universal SSL”
Wait ten minutes
Click that button again to re-enable Universal SSL.

This should re-issue a certificate.

#3

That’s a interesting solution. Thanks will try now.

1 Like
#4

having one Cloudflare account i have strangely different SSL/TLS settings per domain.
for the domain I have SSL certificate mismatch that keeps my site not loading on many web browsers I miss out on settings:

Always use HTTPS
Opportunistic Encryption
Onion Routing

cloud that be related?

#5

How did you add this domain to Cloudflare? Was it directly through the Cloudflare dashboard, or was it through a third party (host/cPanel/etc)?

Also, give their SSL test tool a try:

#6

Directly over Cloudflare.

#7

Really looks like Cloudflare certificate issue

Capture
Capture.PNG1199×647 79.2 KB

#8

That site is currently bypassing Cloudflare and hitting your server directly, hence the incorrect certificate.

One of two things have changed in the Cloudflare dashboard:

  1. From the Overview settings, follow the Advanced Link. You may have Paused Website.
  2. On the DNS settings page, your DNS entry for the server may be set to :grey: instead of :orange:

p.s. As for posting the domain name, there’s no rule against posting the url of an Adult site (or any other type), but if it’s going to be a surprise when someone tests that site, a warning would be nice.

1 Like
#9

Yes I paused because off the Error.
Its strange that the domain with certificate error is missing these:
Always use HTTPS
Opportunistic Encryption
Onion Routing
I think Cloudflare needs to reset that domain settings. The domain shows in the picture if interested.
I get such errors NET::ERR_CERT_COMMON_NAME_INVALID)

#10

Yes, I did notice the domain name, which is how I noticed it was bypassing Cloudflare. A certificate search shows that Cloudflare has a valid certificate for that domain.

I’m guessing here, but maybe those options won’t show up if your HTTPS isn’t active. Do you recall if you had those settings before?

I recommend you open a support ticket. In the mean time, keep tinkering with SSL/TLS settings to see if anything wakes up.

#11

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