How should I proceed now to decrease downtime?
Is Cloudflare aware of this bug?
To help the debug process:
The DNS entry is being proxied by Cloudflare (orange icon)
Flexible SSL was not changed for a long time
Curious thing, I’ve created a support ticket Monday 9 (Request #1799844) asking if the certs were going to be automatically renewed since my monitoring system was alerting about the certificates due date.
I’ve seen that happen from time to time…and it shouldn’t.
Oddly enough, I tested a few other domains in that certificate and they’re all working with current certificates. So I don’t know why just your domain was affected. Unless there’s some weird site caching going on. Since you’ve added another certificate, I can’t check for sure.
My general recommendation, other than opening that ticket (@cloonan?), is to go to the bottom of that Edge Certificates page and click “Disable Universal SSL”, wait five minutes, then click it again to re-issue the certificate.