Cert Renewals going to wrong e-mail addr

[harry.carmichael]

What is the name of the domain?

beforethebar.org

What is the error number?

none

What is the error message?

none - e-mails go to the boss not the role account.

What is the issue you’re encountering

[Cloudflare]; Certifi renewal going to boss’s e-mail, not role account - where do I cange this ?

What steps have you taken to resolve the issue?

Looked in “website” and at domain level, just can’t find where this is set. Happens to all the domains we have at Cloudflare.
This must be a global ( account wide ) setting since I have added many of these “websites” myself and there is no option for Cert Email Addr.

What is the current SSL/TLS setting?

Universal

[mcorreia]

Hi there,

Are you sure the emails come from Cloudflare?

You can customize the notification for the entire account under Notifications and add what specific notifications you want to receive and in which email. Here are the SSL related ones:

Take care.

[harry.carmichael]

Yes sure the e-mails are coming from Cloudflare Cloudflare [email protected]

Under Notifications I see nothing configured -