Cassette app won't go away

I made an error when setting the Cassette app up so I tried to uninstall cassette. It no longer appears in my list of CF apps but now it hides my video ads on every page and i cannot fix it. The only solution is to pause CF for the entire site to get the ad to show again. I’ve cleared every cache known to man and nothing. The script is still deferring to a non-existent folder. I need this script removed please.

Below is the code from the page source even though Cassette is uninstalled:

<script defer id="videoo-library" data-id="c5775324a37f63e58d65d203a5ac48182df3b63c0ef4f70fba7a285a59a06527" src="" type="2ba9258f285813a93e5559e3-text/javascript"></script>

It’s ok to just post a screenshot of the code.

If Cloudflare is still paused, we can’t check to offer suggestions, but you can open a ticket for assistance in fully removing the app.

To contact Cloudflare Customer Support, login & go to and select get more help. If you receive an automatic response that does not help you, please reply and indicate you need more help.

With cassette, I added the folder That folder does not exist - then I created it, and then removed it because it did nothing. Somehow the script is still deferring to a non-existent folder and it wont stop. the only way to stop it and see the video ad is to completely pause Cloudflare. Please help.

THERE IS NO WAY TO OPEN A TICKET! It’s just circular links!

The Get More Help button mentioned in my post should step you through a process to select your domain and then describe the problem and then let you submit the ticket.