Captcha not loading in windows OS when page opened in new tab

[jigisha.variya]

What is the name of the domain?

com

What is the error message?

No error is shown in console.

What is the issue you’re encountering

Cloudflare turnstile captcha not loading when page is opened in new tab in windows OS though it is working fine on ubuntu and mac OS with same steps. It is not showing error message in console. Attaching screenshot for the same (Note - I’ve checked it is causing issue no matter which theme you choose dark or light. Sharing the dark theme captcha to highlight the issue.)

What are the steps to reproduce the issue?

1. Open page in new tab in which cloudflare captcha is present.
2. Captcha container element is there but not visible in windows OS.

Screenshot of the error

[bujangnim]

Hi @jigisha.variya,

What version of Windows are you using and are you able to replicate this issue on all browsers or just specific browsers?

[jigisha.variya]

Hi @bujangnim,

Thanks for the reply. I’m able to replicate it on below OS version and all the browsers that I have currently in my system.

OS Versions :
Windows 10 Version 22H2 (OS Build 19045.5011)
Windows 11 Pro Version - 10.0.22621 Build 22621

Browsers Tested :

1. Chrome
   

   

2. Firefox
   

   

3. Microsoft Edge
   

   

The issue is only occurring when you open the page in new tab. Otherwise it is working fine on the same page.

Thanks.