Captch panel doesn't work in cloudflare login page using Edge and Chrome

What is the name of the domain?

dash.cloudflare.com/login

What is the error message?

in Captcha box: Error Having trouble?

What is the issue you’re encountering

I can not login to Cloudflare dashboard using Edge and Chrome browsers

What steps have you taken to resolve the issue?

I’ve temporarily Installed Firefox on on my windows (same PC) and tested, it worked!
but actually I cannot have Firefox installed on my desktop according to our policy. I should be able to use Edge or Chrome to login and work with cloudflare dashboard

What are the steps to reproduce the issue?

  • Open Edge or Chrome
  • Navigate to cloudflare.com
  • Click on Login link
  • Enter user name and password
  • Wait Captcha (Checking you are human) check box appear
  • Click check box
  • After free progress errors will shown
  • The Captcha checkbox will be show again, you click again, the error be shown, these happen in an infinitive loop

Screenshot of the error

It seems like this may potentially be a local issue. You can try to follow these steps and see if fix your issue.

  1. Clear your browser cache and cookies. See how to do that here.
  2. Clear your DNS cache. See how to do that here.
  3. Ensure that your browsers are up-to-date. See how to do that here
  4. Restart your computer.
  5. Try from a different browser.
  6. Try requesting from a different network.
  7. Try from a different computer.

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