Can't verify my email address to view Global API Key

Hi there,

I’m struggling to view my global API key which requires that I verify my email address, I’ve already done this previously yet I’m getting this error when trying to ‘view’ the API key:

Please verify your email. (Code: 1211)

There is nothing in my mail or spam, I’ve also received another email trying to access different pages with a SSO error. Also not able to raise a support ticket with Cloudflare on this technical issue.

Thanks

Hi @user21872,

If you go to ‘My Profile’ at the top right of the dashboard, does it list your email address as verified? If not, can you try verifying it from there.

If it does, please email [email protected] from the email on your account, once you get an autoresponse with a ticket number, please post that here so we can escalate it.

Yea it does seem to be verified, I’ve sent another verfication email to test and I’ll raise a support request via the email you provided, thanks!