Can't Verify Google Workspace Domain — TXT Record Keeps Reverting (Cloudflare)

What is the name of the domain?

elevateedcom-lb.com

What is the error message?

Verification could not be completed – TXT record not found

What is the issue you’re encountering

I am trying to verify my domain for Google Workspace using Cloudflare, but every time I update the TXT verification record, it either gets changed back to an older value or doesn’t save properly. I keep getting the error from Google Workspace: “Verification could not be completed – TXT record not found.”

What steps have you taken to resolve the issue?

I switched to manual verification. I added the correct TXT record in Cloudflare with the new value from Google (no quotes, TTL Auto, Name set to @). But Cloudflare keeps saving it with quotes or reverting the Name to “elevateedcom-lb.com”. I tried several times, deleted and re-added the record, and waited hours — still not verifying.

What are the steps to reproduce the issue?

  1. Go to DNS settings in Cloudflare.
  2. Add a new TXT record with Name: @, TTL: Auto, and the Google verification value (e.g., google-site-verification=xxxxx).
  3. Save.
  4. Value reverts or quotes are automatically added.
  5. Google Workspace cannot verify domain.

Screenshot of the error

I suspect the UI might be reformatting a long TXT record, you can also try to add this via Cloudflare API: Cloudflare API | DNS › Records › Create DNS Record

The change of name from @ to the domain name is expected. Do you need it to be a name other than the domain name? If so, enter that name. Let us know if you’re success adding it via the API. The record does not show with quotes DNS Propagation Checker - Global DNS Testing Tool but I do see them in the DNS app of your dashboard.

I can see the following Google verification TXT record on your domain:

elevateedcom-lb.com. 300 IN TXT "google-site-verification=3Suk3Tqn5m48u5YUPXpQ4mVsKwBhEymU35IBboEQHww"

The quotes are not the problem: that’s a required part of the TXT record that’s added automatically. If the value in between the quotes is correct, then give this some time and try to verify again.

Dear Cloonan

Thank you so much for the quick support! :folded_hands:
I followed your advice and used the Cloudflare API to add the TXT record — it worked beautifully.
I’m now continuing the verification process on the Google side. Will update once it’s fully verified. Appreciate your help!

niraz

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Thank you!!!

Everything is perfect.

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