After upgrading to Pro Plan yesterday, i can’t upload product picture anymore on my wordpress website. On Free version was everthing normally.
I receive this error during upload a picture:
Post-processing of the image failed likely because the server is busy or does not have enough resources. Uploading a smaller image may help. Suggested maximum size is 2500 pixels.
How can i fix this?
It’s work fine now after making some changes: Disable Cloudflare Plugin, Image Resizing on Cloudflare, Disabling Automatic Platform Optimization for WordPress.
I am sorry you are experiencing an issue with uploading images to your WordPress.
Nevertheless, I am also using WordPress on a lot of domains, few of them are using Cloudflare Pro plan as same as you, but I haven’t experienced this error so far.
May I suggest looking into one of my previous posts for further troubleshooting:
I doubt this is an Cloudflare WAF issue, as I run multile WordPress sites, also few on a Pro plan (uploading images larger than 1200px, but smaller than 1.5MB in size), but it could be somehow.
If so, do you see any blocked event in your
Firewall Events tab at Cloudflare dashboard by some rule?
Are you using the latest version of the official Cloudflare plugin for WordPress?
Does your hosting provider have ModSecurity enabled?
Furthermore, kindly re-check if Cloudflare is allowed to connect…
Disabling all this is not an option to me as far as it works with all of them → why using Pro plan if it does not work? → I still believe there is something to do at the origin host.
Have you tried looking into
Cloudflare Dashboard → Firewall → Firewall Events if you see your server IP address being challenged or blocked maybe?
Otherwise, some other request being blocked like “wp-cron” or something similar?
If so, you might want to add the server IP address to
Firewall → Tools → IP Access Rules with the action “allow” for your domain/website at Cloudflare dashboard.
May I ask if you have implemented:
And allowed Cloudflare to connect to your origin host:
Yes you’re right. I add my ip adress on White list as ‘Allow’. It’s fixed now. It was just firewall issue.
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