Can't upgrade to a PRO plan: Refer to https://cfl.re/3VUQyyL for assistance. The zo

[btalhost]

What is the name of the domain?

“btalhosting.com”

What is the error number?

There wasn’t any numbers. Only error message

What is the error message?

Refer to https://cfl.re/3VUQyyL for assistance. The zone cannot be upgraded at this time.

What is the issue you’re encountering

I am not able to select any plans for my domain.

What steps have you taken to resolve the issue?

Opened a ticket

Billing issues requre a Billing ticket with Support

01263368

In what area can we help you?

Upgrades

What are the steps to reproduce the issue?

I created a new account with [email protected] email, confirmed my account via email and tried to add the same domain. The issue is that I couldn’t add the domain because I can select PRO plan since it gives me an error, I also tried selecting Free plan but it gives me an error there too.

I also tried registering here on forums but I’m not getting the confirmation email so I am writing from my old account.

Screenshot of the error

[fritex]

@btalhost

01263368

Cloudflare Support team have indicated this was resolved on your ticket. Please respond to your ticket or create another ticket if that is not the case.

[btalhost]

Yes it was resolved for this domain. But I cant add any other domain ?
I’m getting the error:
“You cannot add or modify subscriptions or services until the outstanding balance is paid. You should be able to do so in your Billing page.”
Even tho all of the bills were paid. There arnt any outstanding balance.