What is the name of the domain?
What is the issue you’re encountering
I can’t upgrade to a business account
In what area can we help you?
Payment issue
I am having an issue while trying to upgrade my account. Since my pro plan is still running I can’t instantly upgrade to a business account. However, I need the waiting room feature today. I have created a ticket 24 hours ago but no luck yet. In addition to that, I was already charged the business amount. I need immediate assistance, and I can’t reach to anyone unfortunately. What should I do?
Can you respond to case 00991232 with the comment you added to the duplicate ticket 01048071? You don’t need to create a new ticket, simply reply to 00991232
Hello @cloonan thank you for your answer. I am getting an error when I try to reply to that thread. Thanks!
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Sorry for the issues on the reply. I asked a colleague to take a look at your tickets to see if they can move this forward.
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Hello @cloonan someone actually assigned the ticket to herself. Thank you so much for everything!
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