Can't upgrade images plan

[yzn]

For Workes & Pages, what is the name of the domain?

What is the error message?

No stream subscription found. An error occurred while upgrading your subscription. Please contact [email protected].

What is the issue or error you’re encountering

I can’t upgrade my images plan

What steps have you taken to resolve the issue?

I tried to cancel the free plan but i have to wait a month for the cancellation to take effect

What are the steps to reproduce the issue?

subscriber in the free images
try to upgrade the images plan

Screenshot of the error

[yzn]

the account id is 245650daaae48fdf24e9314569d071f5

[harshinik]

Hello,

To further look into this issue, could you kindly create a ticket and provide me the ticket number ?

Thank you

[yzn]

I think there is a problem with tickets

this is the link

• Ticket ID: 01020080
  but it is giving me 404

[yzn]

and I don’t get any email

[yzn]

is there anything I can do?

[deanna]

Followed up with you over email.

For other folks who are seeing similar errors — reach out to me with your account ID at [email protected].