Can't upgrade from Zero Trust Access Free to A la carte

I submitted a ticket (ID - #3267462) 15 days ago, but I am still unable to purchase a plan as the purchase button is unresponsive and shows a lock sign.

Hi @dennis.gonokhov,

I’m sorry to hear that you are having issues. I have escalated this so that the billing team reaches out to you ASAP.

Thank you,
Still no resolution, though.

Hi there,

Thank you for contacting Cloudflare Support. My name is Daniel and I will be assisting you today.
I’m sorry to hear that you’re experiencing some problems regarding your service.

We’re following up internally, so we can fix this issue asap.

Please retract any responses to ticket 3267462.

Thank you.

Thank you for your response, Daniel
I am eagerly anticipating the solution :slight_smile:

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