I have seen similar posts just from Google-searching the issue. I know where the button is to upgrade once I’ve signed in but after I complete payment fields and ‘next’, it just hangs forever and never completes.
The responses to the other 2 or so posts were inadequate and I wonder what became of them. I’ve set up my DNS both with the host and my 2 domains on Cloudflare so it would be a total pain to have to undo and redo all of that again. Anyway, I just can’t believe Cloudflare isn’t able to convert free to paid.
I have of course tried submitting tickets on the topic but being on a free plan, they never get seen. I have tried calling but can only leave messages that aren’t returned. I’m not sure this is a good start to what was potentially a long-term business partnership. Unable to sign up. Unable to communicate.
If anyone has any advice, that’d be great. This is my last attempt at resolution. Cheers.