What is the name of the domain?
What is the error message?
DNS_PROBE_FINISHED_NXDOMAIN
What is the issue you’re encountering
NS update is still pending
What steps have you taken to resolve the issue?
A couple of days my web site stopped working and cloudflare asked me to update new NS(why). Updated it but still pending. Whois shows the right NS servers. What can I do? And why cloudflare changed NS servers?
What feature, service or problem is this related to?
DNS not responding/updating
sjr
September 18, 2024, 3:44pm
2
You have a DNSSEC issue…
https://cf.sjr.org.uk/tools/check?4fb510e1ea1241daab6120ee02ecadda#dns
You need to either disable DNSSEC at your registrar, or enable it at Cloudflare and copy the DS records to your registrar from your dashboard here…
https://dash.cloudflare.com/?to=/:account/:zone/dns/settings
sjr:
have a DNSSEC issue
No. DNSSEC was disabed. The domain(dot)com support promised to submit DNS changes.
sjr
September 18, 2024, 4:54pm
4
They may say they have done that, but as in my link, WHOIS and DNS show it has not been done and DNSSEC is still enabled. Latest check…
https://cf.sjr.org.uk/tools/check?3b19acff5f0c4b3ca7ec982340e10cd8#dns
See also…
1 Like
Thank you! Will wait for updating and ask them again.
1 Like
inthouse:
DNSSEC
Domain(com) answerd:
Thank you for being on hold. I could see that the nameservers of the domain is pointing to CLOUDFLARE.COM , please contact them to disable DNSSEC
11:29 PM
sjr:
DNSSEC
Answered:
I am telling you that the nameservers are already updated to cloudflarer, you must contact them to disable it.
11:46 PM
sjr
September 18, 2024, 8:50pm
9
Go back to them. DNSSEC is enabled by the parent zone so they, as your registrar, have to disable it.
1 Like
DNSSEC disabled on cloudflare
system
Closed
September 20, 2024, 9:17pm
12
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