Can't unlock/authorize domain transfer

I am trying to migrate to another registrar, but I am running into this error below. I am a super admin.

I assume you are actually trying to transfer from (rather than to) another registrar as that’s the screenshot you’ve shown (and your domain is not currently with Cloudflare Registrar).

As in the message, your domain is locked at your current registrar…
(domain status includes clientTransferProhibited)
https://cf.sjr.org.uk/tools/check?2018a7d9b9b1425f8b7c331b1209d08a#whois

You’ll need to log in to your current registrar, remove the lock and then (after a few hours) continue with the transfer process.

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